Receptionist
Nobody who rings you should be lost.
Most small businesses lose customers to a phone nobody could reach. The Receptionist answers, finds out what the caller needs, and puts them in your customer list — so the people who tried to reach you are still there tomorrow.
What happens on a call
The call gets answered
Someone rings while you are with a customer, driving, or closed. The Receptionist picks up instead of the call going nowhere.
It finds out what they need
Why they called, when they need it, and how to reach them — the things you would ask if you had picked up yourself.
They land in your customer list
Not a voicemail you have to transcribe later. A person in your list, with what they asked for written down.
You see what was said
A record of the call and what came of it, so nothing depends on somebody remembering.
You decide what it may do
You decide how independently your Specialists can work. They can prepare work, ask before completing it, or complete repeatable work within limits you set. High-impact actions such as significant spending, moving money, contracts, price changes, destructive changes, and expanding permissions always come back to you.
Every completed action leaves a record showing what happened, why, and under whose permission.
Coming with launch
Phone answering is being switched on for launch. Everything else in ARound — your customer list, your Specialists, the work they do — is available today, and the Receptionist joins them rather than replacing any of it.